1- year Warranty

1-Year Limited Warranty

Warranty Coverage:

Vitaltouch ("the Company") warrants products against defects in materials and workmanship under normal use for a period of ONE (1) YEAR from the date of retail purchase by the original end-user purchaser ("Warranty Period").

Terms and Conditions:

  1. Warranty Service: If during the Warranty Period you submit a valid claim to Vitaltouch , the Company will, at its discretion, (i) repair the Product using new or refurbished parts, (ii) replace the Product with a new or refurbished Product, or (iii) refund the purchase price of the Product.

  2. Exclusions and Limitations: This warranty does not cover:

    • Damage caused by misuse, abuse, or accidents.
    • Damage from liquid or water exposure.
    • Cosmetic damage including but not limited to scratches, dents, and broken plastic.
    • Damage caused by the use of the Product outside the permitted or intended uses described by Vitaltouch .
    • Damage caused by any third-party products or accessories.
    • Any Product that has been modified without the written permission of Vitaltouch.
  3. Proof of Purchase: To obtain warranty service, a valid proof of purchase must be presented. This warranty is non-transferable and only applies to the original purchaser.

  4. Making a Claim: To make a warranty claim, contact Vitaltouch's Customer Service Department via our website, email, or phone. Provide a detailed description of the issue, and our team will guide you through the warranty process.

  5. Limitation of Liability: Vitaltouch shall not be liable for any incidental or consequential damages resulting from the use of the Product. The total liability shall not exceed the purchase price of the Product.